Drazplay Terms & Conditions — Please read before using the platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between Drazplay ("we", "us", "Platform") and any user of this website or application ("you", "Member", "User"). By accessing drazplay.win or creating an account, you are deemed to have accepted these Terms.

Definitions of key terms used in these Terms & Conditions:

• "Platform" — The drazplay.win website and the Drazplay mobile application.
• "Member" — Any individual registered on Drazplay.
• "Wallet" — The virtual BDT balance held within a Drazplay account.
• "Bonus" — Any monetary or non-monetary reward granted by Drazplay.
• "Bet" — A financial wager placed on the outcome of an event.
• "KYC" — Know Your Customer — the identity verification process.

The following conditions must be met to open an account on Drazplay:

1. You must be 18 years of age or older. Account registration by minors is strictly prohibited, and Drazplay reserves the right to verify your age at any time.
2. Each individual may open only one Drazplay account. Operating multiple accounts may result in all accounts being cancelled and balances forfeited.
3. All information provided at registration must be accurate and truthful. Providing false details may result in account closure.
4. Keep your account password and login details completely confidential. Sharing or allowing others to use your account is strictly prohibited.
5. Drazplay reserves the right to decline any application without providing a reason.

All rules and regulations relating to financial transactions on Drazplay are detailed below:

Deposit Rules:

• Deposits on Drazplay can be made via bKash, Nagad, Rocket, or bank transfer.
• Minimum deposit amount is BDT 500. Maximum deposit limits may vary depending on the payment method.
• Deposits are usually instant. If you experience any issues, please contact support.
• Deposits must be made from your own account only. Third-party payments are not accepted.

Withdrawal Rules:

• Your account must be fully verified (KYC completed) before a withdrawal can be processed.
• Minimum withdrawal amount is BDT 500.
• Winnings derived from bonuses are subject to the applicable wagering requirements before withdrawal.
• Drazplay reserves the right to temporarily suspend withdrawal processing in cases of suspicious transactions.
• Withdrawals are typically processed within 3–10 minutes, though the verification process may take up to 24 hours.

Drazplay's bonus offers are provided under specific terms and conditions. Please read the following carefully before claiming any bonus:

• Welcome Bonus: New members receive a 100% bonus on their first deposit. To withdraw this bonus, the applicable wagering requirement (typically 10–30x) must be met.
• Reload Bonus: Additional deposit bonuses may be available on a weekly basis. Terms are announced separately.
• Cashback: Cashback bonuses generally have no wagering requirements.
• Free Spins: Applicable to selected slots games. Winnings are generally subject to wagering requirements.
• Claiming the same bonus more than once on a single account is strictly prohibited.
• If bonus abuse is detected, Drazplay may cancel the bonus and suspend the account.
• Drazplay reserves the right to modify or cancel any bonus offer at any time.

All games and betting services on Drazplay are governed by the following policies:

• All slots and casino games use RNG (Random Number Generator) technology, which is unbiased and independently verified by third parties.
• Live Casino games are hosted by real dealers and broadcast via real-time video.
• Odds published by Drazplay for Sports Betting are final. If incorrect odds are displayed due to a technical error, Drazplay reserves the right to void the affected bet.
• Match-fixing or betting after the outcome is known is strictly prohibited. Detection of such activity will result in permanent account closure.
• Bet within your means. Drazplay is not liable for any losses incurred.

The following activities are strictly prohibited on the Drazplay platform:

• Creating or operating multiple accounts.
• Opening an account or conducting transactions using another person's identity.
• Abusing the bonus system or attempting to obtain bonuses through fraudulent means.
• Depositing funds from a third party or using the platform for money laundering purposes.
• Attempting to hack, introduce viruses, or otherwise compromise the security of the platform.
• Placing bets linked to match-fixing or manipulation.
• Placing bets using bots or automated software.
• Threatening or harassing other users.

Drazplay reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Detection of prohibited activity.
• Failing to complete KYC verification or providing false information.
• Extended inactivity (generally no transactions for more than 12 months).
• When a member requests account closure themselves.
• Upon submitting a self-exclusion request under our Responsible Gaming policy.

If an account is closed, Drazplay will return any valid balance only after completing the necessary verification process. Bonus balances are non-refundable.

Drazplay believes gaming is for entertainment — not addiction. We encourage all members to play responsibly. The following features are available on the Drazplay platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatic betting suspension when losses exceed a set limit.
• Cooling-Off Period: Take a break from gaming for a specified period.
• Self-Exclusion: Option to permanently close your account.

If you are experiencing any issues related to gaming, please contact our support team or Responsible Gaming View page.

Drazplay stores your personal information with the highest level of security. To read our full data protection policy, Privacy Policy Read the page.

• Your personal information is protected with SSL 128-bit encryption.
• Drazplay will never sell your information to any third party.
• Information required for identity verification may be shared with the relevant authorities.
• Further information on our cookie policy can be found in our Privacy Policy.

Drazplay reserves the right to amend these Terms & Conditions at any time. Notice will be provided on the website or via email before any changes take effect. Continued use of the platform after any amendment will be considered acceptance of the updated terms.

For any dispute, please contact Drazplay's customer support first. Our team will work to resolve the issue within 48 hours. If a resolution cannot be reached, the dispute will be handled through the designated legal process.